Cypher NetSpace

Cypher NetSpace

FTP & Web Hosting

Toronto, Canada

Phone: (416) 994-5580

Important Definitions for this document:

Publicly accessible means that either the files in question can be accessed by any Internet user anonymously, or that the user name and password needed to access the files in question have been provided through a publicly accessible means, e.g., on a web page.

Content Guidelines

Cypher NetSpace does not permit storage of pornographic content that is publicly accessible.

Cypher NetSpace does not permit the storage of any files (on any private or public account) that contain illegal content or pirated content, including child pornography. See Data Privacy for how content will be checked for suspicious files.

Cypher NetSpace will remove any files immediately if told to do so by a court of law, in the United States or Canada, or if told to do so by a government authority.

Cypher NetSpace reserves the right to fully disable accounts that store files that are in violation of the above content guidelines, and delete files in that account if necessary. In the event that a dispute cannot be resolved, Cypher NetSpace reserves the right to terminate the account and delete all files contained in it.

Please note that Cypher NetSpace will grant access to files to government authorities in the United States or Canada, if: 1) it has been told to do so by a court of law, in the United States or Canada. Or 2) 1) it has been told to do so by a government authority, on the condition that it is certain that one of the rules regarding content has been violated.

Data Privacy

Cypher NetSpace will keep all files that are not publicly accessible confidential. Third parties are not permitted any access whatsoever to directory listing or file data. However, the administrators and managers of Cypher NetSpace may look at file name listings, as this is often unavoidable while setting up accounts or maintaining the server computer, e.g., disk defragmentation. However, files may be scanned internally by computer programs that do not display their content on the screen, or through other means, e.g., a virus checker.

In the event that content on a Cypher NetSpace server is suspected not to cooperate with the Content Guidelines, Cypher NetSpace reserves the right to use file analysis tools to try to determine if the content in question is inappropriate. If further evidence exists that there may be questionable content, Cypher NetSpace reserves the right to fully access the files in question. Please note that Cypher NetSpace will grant access to files to government authorities in the United States or Canada, if: 1) it has been told to do so by a court of law, in the United States or Canada. Or 2) it has been told to do so by a government authority, on the condition that it is certain that one of the rules regarding content has been violated.

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Use of Services

As a user of Cypher NetSpace:

· You cannot allow public access to login information that allows Internet users write access to Cypher NetSpace’s server. This is for security purposes. If this is done, write access for those accounts may be disabled until your password is changed. Reminder: Public access refers to mass distribution or availability of the user name and password. Giving this information to other selected companies or individuals is fine.

· You cannot resell the storage space provided to you without the consent of Cypher NetSpace. (We do have a reseller’s program for those interested.)

· You cannot provide logins that allow write access to those people who are not coworkers, employees, contractors, sub-contractors, clients, or family members without the consent of Cypher NetSpace. (Exceptions can be made with consent from Cypher NetSpace only.)

A violation of the above will most likely result in us contacting you. Your account may be closed if we are unable to contact you within a week.

Notes about Bandwidth

Currently, Cypher NetSpace does not have any problems with bandwidth, and due to the high-speed multiple T3 connections, we hope that this will never be an issue. However, there are some sites, particularly anonymous FTP-related sites, which can put enormous strains on bandwidth due to thousands of visitors downloading files. In the event that Cypher NetSpace hosts such a site, Cypher NetSpace will not allow such a site to cause speed problems for its other customer. It reserves the right to place limits on the bandwidth of this account to prevent it from eating the bandwidth from other clients on the Cypher NetSpace server. The bandwidth restrictions will be determined by Cypher NetSpace, but will never fall below 800 Kilobits/s. Resellers will be informed of this if this occurs, and Cypher NetSpace will try to contact resellers before it makes any such changes, but it reserves the right to place bandwidth restrictions in order to assert that all of its clients get ultra-fast access. If such a situation ever occurs, Cypher NetSpace may offer to take off or increase bandwidth limits for additional monthly costs.

If you have any questions regarding our Terms of Service, please contact us:

Phone: (416) 994-5580

Email: help@cyphernetspace.com

Cypher NetSpace’s Web Site: http://www.cyphernetspace.com